Virtual Mental Health
Mariner is committed to supporting the whole person, which includes your emotional well-being. We now partner with First Stop Health to offer comprehensive, confidential mental health resources designed to support your emotional well-being anytime, anywhere, at no cost to you.
Whether you’re looking for ongoing therapy, quick access to a coach for personal growth, or support during a crisis, First Stop Health makes it easy to get care when and how you need it.
Through First Stop Health, you and your eligible family members have access to a full spectrum of confidential mental health resources including unlimited visits to a licensed therapist or counselor for support with any work or life issue.
https://app.firststophealth.com/fshealth.com
1-888-691-7867
What is Whole Person Care?
Whole person care focuses on supporting your mental, emotional, physical, and social well-being, together. Instead of treating only one symptom or issue, this approach looks at you as a whole individual and offers different types of support based on your unique needs.
With First Stop Health’s Whole Person Mental Health resources, you can:
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Prevent issues early through coaching and lifestyle support
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Access therapy for emotional and mental health challenges
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Get prescription support when appropriate
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Receive crisis care in urgent moments
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Coordinate in-person and virtual care to ensure continuity
This integrated model ensures you get the right care, at the right time, in the way that works best for you.
Therapy
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Licensed therapists & LCSWs trained in cognitive behavioral science
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Support for grief, anxiety, depression, substance use, stress & more
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Family & couples therapy for ages 13+
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No pre-registration | No session limits | $0 visit fee
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Connect by phone, app, or web — speak with someone in minutes, with appointments available as soon as the next day
Mental Health Coaching
For proactive, preventative care to support:
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Stress management, resilience, healthy living
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Work–life balance, caregiver support, tobacco cessation
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Personal growth & skill building
- Helps you shift perspectives, build emotional skills, and practice self-compassion with ongoing accountability
Prescription Support
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Access doctors for medication management (SSRIs, SNRIs)
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$0 visit fee
Crisis Support
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24/7 access to a therapist within 30 minutes
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One immediate crisis session available
Wrap-Around Care
If in-person care is needed, First Stop Health coordinates with local providers to match your preferences.
Access is easy — no pre-registration required.
Visit https://app.firststophealth.com/, call, or download the First Stop Health mobile app to get started.
Frequently Asked Questions
I recently moved, how can I update my address?
Your address can be updated directly through Oracle (available through your OKTA SSO Dashboard). After logging in you will go to “Me” –> “Personal Information” -> “Contact Info”. From there you can update all contact information, including your address by clicking on the “Pencil” or “Add” icon in the Personal information Section. After you update your address in Oracle, it will update with all benefit providers. More information can be found in the following Training Material: Job Aid: View and Update Personal Information
I am getting married, can I add my new spouse to my coverage?
You and your household members [even a roommate] have access to face-to-face or video-based sessions with our network of licensed employee assistance counselors. Therefore, if you and your future spouse live together, they already have access to the Whole Person Mental Health benefits.
How does the Whole Person Mental Health program handle billing?
To see a counselor at no cost, contact First Stop Health at 888-691-7867 or visit their website firststophealth.com.
Do I need to designate a beneficiary?
A beneficiary does not need to be designated for the FSH Whole Person Mental Health benefits. Your dependent(s) will be assumed as a beneficiary for this benefit.
Is my Domestic Partner Eligible for the FSH Whole Person Mental Health benefits?
You and your household members [even a roommate] have access to face-to-face or video-based sessions with our network of licensed employee assistance counselors. Therefore, if you and your domestic partner live together, they already have access to the Whole Person Mental Health benefits.
I am leaving the plan, when does my coverage end?
Coverage will end the last calendar day of the month.
My child is turning 26, when does their coverage end?
Anyone who shares the subscriber’s address, including a nanny, parent, adult aged children or in-law is eligible for the Whole Person Mental Health Benefits.