COVID-19 “Coronavirus” Guidance

Mariner Wealth Advisors is closely monitoring the current Coronavirus outbreak, otherwise known as COVID-19, a virus identified as the cause of an outbreak of respiratory illnesses first detected in Wuhan, China. The health and safety of our associates is of utmost importance to us and we are taking the necessary steps to monitor developments and ensure effective plans are in place for business continuity. We have a task force of senior leaders representing Mariner Wealth Advisors’ major operational teams working together to prepare a COVID-19 internal response plan. We will continue to keep everyone informed via e-mail and Workplace as needed. If you are not actively engaged with Workplace, start using it today.

If you or a member of your family have recently been diagnosed with, exposed to, or in contact with someone who has been exposed to COVID-19, please complete the COVID Illness Reporting Form

All responses will remain confidential and will only be visible to Human Resources. 



Office Updates

Updated 3/24/20:

We will fully close all Mariner offices, effective end of day on Wednesday, March 25, or earlier in accordance with official closure orders. All offices will remain closed until further notice.

  • All associates are to work from home or another safe location until our offices reopen. Only those authorized to access a Mariner office to maintain basic operational functions may do so.
  • Please stay in touch with your manager and teammates to ensure everyone stays connected and aware of each other’s work plans.
  • Review and comply with firm guidance on working from home, IT resources and COVID-19 safety precautions.
  • In many locations, office closures are due to local orders and mandates by government and public health authorities to “shelter in place” or “stay at home.” The status of individual offices is not negotiable – this is a firmwide mandate.
  • Be patient, creative, flexible and supportive of each other. We’re all in this together.

Travel Updates

Updated 3/24/20:

In accordance with the latest developments released by the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO), we are placing additional travel restrictions on countries that have widespread, ongoing transmission of the coronavirus. These new travel guidelines are aligned with recently updated travel advisories released by the CDC. ​​​​​​​

Effective immediately: All business travel has been suspended. Additionally, associates or any members of their household, returning from travel, both abroad and domestically, will be required to work from home for a period of 14 days following their return to monitor their health and practice social distancing.

Associates must report travel plans for themselves AND members of their household to Human Resources using the below form.

If you or a member of your household are planning to travel or have recently traveled, please complete the Travel Reporting Form.

All responses will remain confidential and will only be visible to Human Resources.


Official Contacts

Email [email protected] with any questions.

Kara Stoecklein

Kara Stoecklein

Senior Vice President, Human Resources

Email Kara
Amy Ackerson

Amy Ackerson

Director, Human Resources

Email Amy

Tabitha Boissonneau

Tabitha Boissonneau

Director, Human Resources

Email Tabitha

Kevin Ahern

Kevin Ahern

Manager, Human Resources

Email Kevin

Health and Safety Precautions:

All associates should take the following preventative actions at all times. Prevention is the best medicine. Here are tips and best practices to protect yourself from COVID-19, as well as other airborne illnesses such as cold and flu.

  • Stay home if you are sick and experience symptoms of acute respiratory illness (i.e., fever, cough, shortness of breath), or if caring for someone who is sick.
    • Do not return to work until you are free of any symptoms for at least 24 hours, without the use of fever-reducing or other symptom-altering medications.
    • Notify your manager that you are ill and will be working from home or taking PTO.
  • Cover your mouth and nose when you sneeze or cough, but don’t use your hands!
    • Cough or sneeze into a tissue and then throw it away.
    • Use your arm or sleeve to cover your mouth and nose if you do not have a tissue.
  • Clean your hands often, especially after being in public or group settings or touching things other have touched.
    • Wash your hands with soap and water, vigorously rubbing together front and back for 20 seconds.
    • If you are unable to wash your hands, use a hand sanitizer with at least 60% alcohol.
  • Clean shared surfaces and equipment often.
    • Use disinfectants to clean commonly touched items, such as door handles, faucet handles, coffee pot handles, handrails, elevator buttons, etc.
    • All offices will increase supplies of disinfecting wipes, sanitizers, etc.
  • Don’t touch your face, mouth or nose. If you must, wash your hands first and immediately afterwards.
    • Watch for severe symptoms.
      • If you have difficulty breathing, shortness of breath, or a fever of >103 degrees, seek immediate medical attention.
      • Call the doctor’s office before arriving so they are prepared to minimize exposure.
    • Use telemedicine to avoid waiting room germs. While telemedicine cannot treat COVID-19, it can be a resource to diagnose and treat many other illnesses, such as the flu, sinus issues, or pink eye.
      • All Associates of Mariner Wealth Advisors have free access to First Stop Health for telemedicine.
      • The more you can avoid places where sick people congregate, the better.
    • Limit sharing of food and snacks in group settings.
      • If catering a meeting, consider using boxed meals or pre-packaged snacks over buffet style service to minimize the spread of germs.
      • Be cautious about community candy dishes and other snacks that aren’t individually wrapped.

    Frequently Asked Questions

    FAQ - Display Set to None
    New Medical cards can be ordered through your online portal at You also have access to a mobile ID card through the MyCigna Smartphone App.
    What if I suspect I or another person I know is sick with coronavirus? Do I have to inform someone at Mariner Wealth Advisors?

    If you exhibit symptoms of coronavirus within two weeks of traveling from affected regions, you should contact a health care professional and mention your recent travel. If you have had close contact with someone exhibiting coronavirus symptoms who has recently traveled from affected regions, you should call ahead to a health care professional and mention your close contact and the person’s recent travel. Your health care professional will work with your state’s public health department and CDC to determine if you need to be tested for coronavirus.

    If you exhibit symptoms of coronavirus, contract coronavirus, come into close contact with someone infected with coronavirus or have concerns about another Mariner Wealth Advisors associate, you are obligated to inform our Human Resources team.  We will protect privacy for personal and family health information but will inform fellow associates of possible exposure.

    How will I be paid if I need to go on leave during a quarantine period or because I have contracted coronavirus?

    Depending on the specific circumstances, Mariner has various pay policies to provide for pay continuation in the event of both short and long-term illness.  In a quarantine situation, Mariner will support a remote work arrangement where feasible.

    How will Mariner Wealth Advisors handle office closures if necessary?

    Mariner Wealth Advisors will follow the city/county public health department recommendations on office closures.  Each office location should designate a liaison to communicate with Human Resources on local developments and recommendations.

    Mariner Wealth Advisors is equipped to maintain business operations in a remote environment if necessary.

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    Does Family and Medical Leave Act (FMLA) leave apply for employees or immediate family members who may contract coronavirus?

    Yes, coronavirus would qualify as a “serious health condition” under FMLA, allowing an associate to take FMLA leave if either the associate or an immediate family member contracts the disease. The employee would be entitled to job reinstatement as well.   Mariner also provides paid leave benefits.  

    Will my Cigna insurance cover the cost of the COVID-19 diagnostic test? What if I were diagnosed positive?

    Yes, participants of the Mariner Cigna medical plan will receive coverage for any COVID-19 testing as a preventative service. Copays, deductibles and co-insurance will be waived.

    Additionally, should a plan participant be tested positive, Cigna will ensure all patients receive the care they need.  Costs will follow plan-specific design including copays, deductibles and co-insurance, limited to your individual out-of-pocket maximum for in and out-of-network services.